sheilas' wheels car insurance customer review

Sheilas’ Wheels is a women insurance specialist providing great comprehensive cover at affordable price including benefits such as £100 to replace child car seat and £300 for your handbag if lost or stolen from your vehicle. Part of the esure group, along with insurance brands esure and First Alternative, Sheilas' Wheels' home insurance is underwritten by esure Insurance ltd. Good for. FAX: -Address: Sheilas' Wheels The Equinox 19 Cadogan Street Glasgow G2 6QQ. Please note that we may share your email with the company to verify your order. This company quoted me around 1200 for the years insurance (young driver), after taking out the policy they quickly over doubled my premium to 248 per month!! It's still going on very stressful... Be aware!!! So now I have to wait 5-7 working days to retrieve money they shouldn’t of taken out of my account in the first place. Thanks. © 2021 Trustpilot, Inc. All rights reserved. I asked for a manager to give me a call back not once but twice! On customer review platform Trustpilot, Sheilas’ Wheels as a company has 3.4 out of 5 stars and a rating of “Average”, based on more than 2,700 reviews. Do not use! I called back again only to then be sworn at and yelled at. Nothing much to review, as it was a straightforward new car insurance policy all of which was done online.Plus point, no need to provide with proof of current NCD as it was automatically confirmed thru the insurance database. An esure brand, Sheilas' Wheels has decent customer reviews and features; but take note of the cancellation fees so you're well informed. My partner took out a sheilas wheels insurance and she put me as an additional driver. Sheilas' Wheels Travel Insurance part of the Esure brand was started in 2005, originally to provide motor insurance for womens. Sheilas' Wheels Car Insurance Review: Pros and Cons Revealed. Voice your opinion today and hear what 2759 customers have already said. I was just about to commit when it occurred to me to check reviews, and lo and behold, they are dreadful | Read 2,781-2,800 Reviews out of 2,811 ... Insurance Insurance Agency Sheilas' Wheels Reviews 2,811 • Average . Cheap, but not great customer service. The fact that no one responded to my email to explain the process was even more annoying. We appreciate you taking the time to provide your feedback on the matter. ”. Stupid really when you say you can insure me 2 months prior and then decide not to, 130 £ outstanding balance after not confirmed police renewal by email, because found another company and paid 700£ less, but anyway thanks, What a sham sham of a company I missed one payment due to covid they cancelled my policy been with them almost a year what a joke of a company, Thank you for taking the time to review your experience with us. Used Shielas wheels previously though and had no issues, I have to say I am absolutely shocked at this company, my GF has been with them for over 10 years and got a renew quote through the other day Which was higher then year before yet she’s a carful driver, never claimed in over 10 years with them, regular customers arnt valued they pass on your good custom to the new customers so you end up paying there difference, anyways she went on a comparison site and nearly all quotes were hundreds cheeper then shealas wheels. 3.2. What do experts reviews say about Sheilas' Wheels car insurance? Very timely done, easy website, very happy.” Read and write reviews to help increase trust and transparency in Financial Services. We appreciate your feedback on this . There were no notes on my account so I had to reexplain the whole situation. ... Sheilas' Wheels Reviews 2,759 • Average . My car insurance is up for renewal so I started trawling the comparison sites and found Sheilas Wheels came up much cheaper than my existing insurer (Tesco). Sheilas' Wheels is a car insurance brand based in the United Kingdom that targets its insurance to women. I was delighted to discover that there is £45 cashback through Quidco too). ”. Thanks for your review Junaid. Sheilas' Wheels car insurance has generally favourable ratings on Trustpilot, the customer review website. If you have an accident that is not your fault these guys will drag the case as long as possible with no consideration of the customer. First Alternative and Sainsburys Car Insurance are other subsidiaries of the esure Group. They took the money out of our account. And remember, if you've used Sheilas Wheels before, you too can write a short Sheilas Wheels car insurance review … This saved the hassle of sending proof by post. My customer experience with Sheila’s Wheels car insurance was excellent! Was initially incensed but now think what a lucky escape if this is how they treat customers. However, it now sells a variety of insurance policies to people of all genders. Thank you for reviewing your experience Lynda! I really think companies do themselves no favours by making it difficult to cancel insurance. Just bad service, Buying the insurance was easy, still to take advantage of it as it starts in a few days. You can read these honest Sheilas Wheels car insurnance reviews to help you decide which car insurance provider is right for you...and your car! * One or more of these files was not uploaded due to an invalid file type. Read TimCDavies's review of the Sheilas Wheels Car Insurance www.sheilaswheels.com, 2 of 371 Sheilas Wheels Car Insurance www.sheilaswheels.com reviews, & compare with other Car Insurance at Review Centre Sheilas’ Wheels Reviews. Sheilas' Wheels entered the insurance market in 2005 with car insurance policies primarily aimed at female drivers. We're sorry to hear of this Neil. Then received Email confirming NCB then an email today saying your policy expired at midnight last night!!! You also need to check out sheilas wheels travel insurance and what sheilas wheels driving abroad policy is. Choosing the right level of over 50s car insurance cover Read about their experiences and share your own! At Sheilas’ Wheels we see your experience on the road as a positive, and believe you deserve to get 50 plus car insurance at a competitive price, with lots of good features and great customer service to suit all of your needs. Thanks, Only the latest review will count in the company's TrustScore, Thank you for the feedback - we really appreciate it. Sheila's Wheels Car Insurance Notes . On Reviews.co.uk, Sheilas' Wheels car insurance has an average rating of 3.96 out of 5, based on 160 reviews. Not one apology for the mistakes they have made! Rung up and was told we requested a copy of your driving licence you didn’t send it so we’ve cancelled it and you can’t use Sheila’s Wheels again!! Website: Sheilas Wheels Car Insurance. Have rang done live chat and email but they still have not sent policy. Our UK based call centres are full of friendly staff that go the extra mile to provide great customer service, whatever your query may be. We need your email address to verify that your review is genuine. We're disappointed to hear that you feel this way, if you would like to discuss further please email your details and review to trustpilotfeedback@esure.com. How Childish are your staff? 2,759 people have already reviewed Sheilas' Wheels. Sheilas Wheel focuses on providing insurance for women as research has shown that women are safer drivers than men. ”. My customer experience with Sheila’s Wheels car insurance has been brilliant. Very disappointed with the customer service.I have account with these people . If you would like for us to forward details of your review to the relevant team, please email a copy of your review and claim reference number to: trustpilotfeedback@esure.com Thank You. On TrustPilot, Sheilas' Wheels has a score of 4.1 out of 10, based on 28 reviews. Amazing in this day and age...forget service, I was totally infuriated by 2 staff members swearing at me? Thank You. Just pay the extra to go elsewhere it will be worth it! If you would like to discuss further please email your details and review to trustpilotfeedback@esure.com. P.s Chris Squigg or whatrvrr his name is train yourself in terms of customer service. We're sorry to hear we aren't as competitive this year as we have been previously. At this point I was 9 months through my policy so I have to cancel and find other cover or decide not to pick up my £40,000 new vehicle. I used a comparison site as I wanted to leave ESURE and thought Sheila’s wheels was a separate company only to find out they are the same. Sheilas Wheels Broker has collected 32 reviews with an average score of 2.16. This company ESURE are using cowboy tactics to lure old customers back to them by having their sister company SHEILA’s WHEELS advertise cheap car insurance deals. One delighted customer said: “Very happy with the service. I used them a few years ago & they provided me with a really good price & I returned back to them last year. I bought another car and to my amusement I was denied a quote yet for the entire 5 year plus the payments been coming out my account. Strengthen your review by uploading photos & videos. Sheilas Wheel Insurance is in the same group as Esure. 3.3. www.sheilaswh eels… Sheilas' Wheels entered the car insurance market in 2005, with policies primarily aimed at female drivers. Once my new car arrived I contacted sheilas wheels to go ahead with a previous change of vehicle quote but we needed to go though it all again which is fine, turns out they no longer want to insure me for that vehicle because the underwriters change the different risks on vehicle all the time. We have had a terrible time since having someone go into our car and sheilas wheels have made it worse, after calling them about 40 times nothing has been done yet they take the payments out every time. For example, read through our review to find out how good the claims process. I phone again to ask why and I was told they didn’t cancel my policy! Help future customers by talking about customer service, price, delivery, returns & refunds. “ Cannot fault Sheilas wheels, Customer service great, I wanted a policy without breakdown cover, protected no claims, and £0 excess and they provided all of this and worked out cheaper than far inferior cover. Recently I thought I'd browse other insurers with my details and found 7 or 8 to be cheaper with 3 being as much as 45% cheaper! She called them to try get a better quote and was told she couldn’t but they could give her a discount which was a cheeky 10% which is basically £30odd off not even close to the hundreds of pounds cheeper she’s got elsewere. Sheila’s wheels portal has never asked for information, I never received a letter or email. ESURE AND SHEILAS WHEELS ARE COWBOY CROOKS. Would you like to add a photos or videos? We had 2 minor accident and both wasn't our fault. I have been using Sheilas wheels car insurance for the past 3 years but have never needed to make a claim. The Sheilas’ Wheels Car Insurance review feedback on Trustpilot is also pretty good, with the majority rating them as excellent. Email: customer.services@sheilaswheels.com . Your browser does not support embedded videos. So today I rang the claims department on 03334432899 at 12:30pm. Thank you for reviewing your experience with us Jade, we appreciate you taking the time to do so. You will be contacted by email to verify your review. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Asked if I could give my number now over the phone and they said no its too late..bottom line is I have now paid £76 for 1 month insurance on a fiesta although total cost was only £196 for the year. This is probably a cancellation fee thats involved but it was Sheila's wheels fault as I didn't receive any emails off them. “ Found no problems with the process. I was promised a call back as their payment system was down when I tried to pay for my policy.. no one then called so I had to chase a few days later. How can that be right? The brand, named after the Australian slang term sheila for a woman, was launched in October 2005 by Peter Wood, and is part of Esure, the insurance group he founded with HBOS in February 2000. Have managed to get cheaper insurance than I did with my previous company. We're sorry to hear you don't want to renew with us this year, if you require assistance with this please get in touch. Just a brief warning their customer service is shocking! Sheilas Wheels entered the car insurance market in October 2005 offering a product designed with women in mind. Don’t be fooled by their low insurance quotes! If you make things easy to do and respond to communications then people are more likely to come back again.. Decided to purchase a new vehicle half-way through my policy which needed to be ordered so 2-3 month wait. The phone was then answered by Sarah, who very rudely hung up on me as I was still talking. Positive customer reviews. In the Insurance Agency category www.sheilaswh eels.com. Worst service ever - renewal quote over £100 more than going through Confused.com so did that, paid up, received confirmation. On independent financial review site Fairer Finance, Sheilas' Wheels ranks 25th out of 51 providers. We hope that we will be able to welcome you back in the future. Our opinion on Sheilas' Wheels car insurance policy. Leave this blank if you'd like to publish your review anonymously. Sheilas’ Wheels car insurance customer reviews. “ efficient and friendly. i would recommend them. Gender equalisation rules for car insurance now mean that the company is not only forced to accept male drivers, but offer them the same premiums as women. Smart Money People is the place for Sheilas Wheels reviews. Paid for policy not received policy though monies taken out of bank. Sheilas Wheels car insurance reviews on Smart Money People come from drivers like you! However, it now sells to people of all genders. We have been using the insurance for over 5 years with a eight years no claim. If I could rate 0 stars I would because that’s what this company deserves. Nobody called, no apology. Sheilas' Wheels was originally designed to … Phoned them and they said that they had cancelled my insurance because they had sent me emails asking me for my license number although I definitely had not received any emails whatsoever. If you would like to see what Sheilas’ Wheels could offer you on your car, home, and multicar insurance, get a quote today. Thank You. I wasn't at fault In a crash I had other driver took full responsibility. Not happy with her rude, unprofessional behaviour I called back to speak to the manager, clearly unhappy and again had the phone put down. Thank you for taking the time to review your experience with us. We're sorry we we're unable to provide you with cover Ally and that it has left you disappointed in our service. Sheilas' Wheels Sucks. 2,811 people have already reviewed Sheilas' Wheels. EVERYONE DONT USE THEM, they will rip you off and they don’t value there long standing and supporting customers London vic was cheapest if anyone wants to know, I found sheilas wheels the cheapest insurance for my car I went directly to there website and I did everything in 10 minutes it was really easy following day I uploaded my proof of my no claims and they replied to me the same day I had all my log in’s so I can download my documents very happy with the way that there website works, The best car insurance company really helpful thanks for u help. The new look policies Essential and the four star rated Classic and Extra, offer a wide choice to customers (male or female). Sheilas' Wheels expert and customers reviews Is Sheilas' Wheels a good car insurance company? Their website said I could contact them by email so I emailed them a week ago to say I wanted to cancel my home insurance. Is this part of the service package Sheilas Wheels?Now, fairly sure this is a 3rd party company, however they still represent YOUR brand and I will be cancelling due to their behaviour.A bit of advice, please hire some staff with basic manners, decorum and people who at least talk like they have been educated past primary school level. When our renewal is up will be leaving them and move to a more responsible insurance company who will be willing to listen. Honestly stay well clear of this insurance company unless you like being told lies constantly, instead of making you feel at ease and a customer they make you feel as though you are worthless. If you would like for us to arrange your feedback to go to the team dealing with this directly, please feel free to email your policy details and a copy of your review to trsutpilotfeedback@esure.com Thank you. I rang to see why and they claimed that I had an incident in 2018, so I sent them direct proof from my previous insurer that stated it was a notification of recovery only and nothing was payed out. Feel scammed to be honest. In our 2020 customer satisfaction awards, Sheilas’ Wheels got 4 out of 5 stars, with 84% of customers saying they would recommend the service. We're sorry to hear you've not renewed with us this year, if you require assistance with this please get in touch. Best deal on car insurance friendly service. There are 9 customers that Sheilas Wheels Broker, rating them as bad. Sheilas Wheels IS NOT the cheapest! Called sheilas wheels as need to make sure they could cover me and also any additional costs, the cost increased very slightly but they had an admin fee in there which is acceptable and I was happy with it.

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